Returns & Exchanges

At Ritual Colorado, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure you feel confident and inspired by every piece you add to your collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags, dust bags, and accessories are included to maintain return eligibility.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Quality Inspection and Refund

  Once our team receives and inspects your return for quality assurance, we will process your refund to the original payment method within 5-10 business days.